YASS HOT YOGA – STUDIO TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS
Yass Hot Yoga will make every possible effort to deliver sessions and services on time as advertised. However, there may be times when a scheduled session is unable to be delivered. There may be times throughout the year that Yass Hot Yoga will temporarily close, for example for training, workshops, studio maintenance, retreats and holidays. Memberships will be paused during this time if it is for more than four days and students will be notified of these closures by our website, social media or by email.

Yass Hot Yoga is not liable to refund, transfer or offer compensation of any kind for sessions that are late, changed or cancelled for any reason, or in the event that you are unable to attend a session or because it is full.

Yass Hot Yoga will not be responsible for the safekeeping of clients’ belongings while they are at the studio.

All purchases are final and Yass Hot Yoga does not offer refunds on services or products for change of mind or any other reason.

All passes and memberships are non-transferable and may not be shared, unless written permission is provided by Yass Hot Yoga.

Yass Hot Yoga has the right to refuse any person/s subject to the sole discretion of management (acting reasonably).

In the event that you behave in an inappropriate manner within the studio premises, have the right to cancel your membership (acting reasonably), with a non-refundable policy.

Yass Hot Yoga may take a video or photo to use for promotion purposes from time to time.

CANCELLATION POLICY

We are implementing a straightforward cancellation policy to be upfront about all the costs you may face when engaging our services. It explains the process for requesting a cancellation and the fees applicable.

We understand situations can arise in which you may need to cancel your booking. You may cancel via the booking system on our website or the link from your session confirmation email. Yass Hot Yoga will not accept cancellations by phone, e-mail or any other method other than by using the online booking system.

We require a minimum of 1 hours’ notice for cancellation. If no prior notice or the notice given is not provided within the minimum notice period, you will be charged a cancellation fee (see below) for the missed appointment. The cancellation fee is forfeiting the cost you paid to attend the session. Please do not attend a session if you are experiencing cold or flu symptoms, are unwell, or may have Covid-19.

If you are late, you may miss your session. Please arrive 5 to 10-minutes early to avoid disappointment.

If the notice of cancellation is given 1 hour's notice before the scheduled appointment, Yass Hot Yoga will allow your to reschedule or re-credit that session for you to attend another session.

MEMBERSHIP TERMS

No refunds, transfers, suspensions, or extensions are offered on unused portions of memberships or due to change of mind or any other reason. Memberships can be cancelled in writing with 1 weeks' notice to the studio email address admin@laurenhendriks.com. You are responsible for any cost involved with pursuing nay debt on your contract, including dis-honour fees from failed payments. You are responsible for contacting the studio in writing with 7 days to notice if you wish to stop, cancel, alter or defer any of the debit arrangements. If a debit is returned by your financial institution, a failed payment fee may be payable.

A 7-day cooling off period will apply to memberships.

QUESTIONS

Our business firmly believes that a good client and business relationship is based upon mutual understanding. Questions about our studio policies should be directed in advance to 0432667047.

YOGA STUDIO WAIVER

I HEREBY WAIVE AND RELEASE, indemnify, hold harmless and forever discharge Yass Hot Yoga and its agents, employees, officers, directors, affiliates, successors and assigns, coaches, teachers and trustees of and from any and all claims, demands, debts, contracts, expenses, cause of action, lawsuits, damages, and liabilities, of every kind of nature, whether known or unknown, in law or equity, that I ever had or may have, arising from or in any way related to my participation in any of the events or activities conducted by, on the premises, of, or for the benefit of, Yass Hot Yoga, provided that this waive of liability does not apply to any acts of gross negligence, or intentional, wilful or wanton misconduct.

I understand that the activities, in which I will participate, are inherently dangerous and may cause serious or grievous injuries, including bodily injury, damage to personal property and/or death. On behalf of myself, my heirs, assigns, administrators, executors and next of kin, I waive all claims of damage, injuries and death sustained to me or my property, that I may have against the aforementioned release party to such activities, including claims in tort, contract, equity or otherwise.
I acknowledge, agree and represent that I understand the nature of Yass Hot Yoga, I AM IN GOOD HEALTH and in PROPER PHYSICAL CONDITION to participate in such activities. I further agree and warrant that if at any time I believe conditions to be unsafe, I will IMMEDIATELY DISCONTINUE further participation in the activity.

By this Waiver, I assume any risk, and take full responsibility and waive and of personal injury; death, damage, or loss of personal property, associated with Yass Hot Yoga, including but not limited to using the facility and its equipment in any manner, form or fashion, and participating and/or engaging in any yoga sessions, event or other related activities on and off the premises.

The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organisation. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, federal, state, and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people.
Yass Hot Yoga has put in place preventative measures to reduce the spread of COVID-19; however, the yoga studio cannot guarantee that your safety from COVID-19 within the yoga studio’s premises. As such, the yoga will require an undertaking of risk and waiver of liability from all customers before we can allow them on the yoga studio premises.

I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID-19 by attending the yoga studio and that such exposure or infection may result in personal injury, illness, permanent disability, and death.
I understand that the risk of exposure extends to anyone with whom I have regular close physical contact, including members of my household (partners, children, parents and others).

I understand that the risk of becoming exposed to or infected by COVID-19 at the yoga studio may result from the actions and omissions of myself and others, including, but not limited to, yoga studio employees, volunteers, and program participants and their families.

This WAIVER AND RELEASE contain the entire agreement between parties, and supersedes any prior written or oral agreements between them concerning the subject matter of this WAIVER AND RELEASE. The provisions of this WAIVER AND RELEASE may be waived, altered, amended or repealed, in whole or in part, only upon the prior written consent of all parties.

The provision of this WAIVER AND RELEASE will continue in full force and effect even after the termination of the activities conducted by, on the premises of, or for the benefit of Yass Hot Yoga, whether by agreement, by operation of law, or otherwise.

I have read, understood and fully agree to the term of this WAIVER AND RELEASE. I understand and confirm that by agreeing to this WAIVER AND RELEASE I have given up considerable future legal rights.

I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to myself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that I or my may experience or incur in connection with my attendance at the yoga studio or participation in yoga studio programming.